Personal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to: when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as required: name, e-mail address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of device and technical information about Users’ means of connection to our Site, such as the operating system, Internet service providers utilized and other similar information.
How we use collected informationTidio Ltd. may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and address your needs more efficiently.
- - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and other resources provided on our Site.
- - To improve our Site
We may use feedback you provide to improve our products and services.
- - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with any third parties except to the extent necessary to provide the service (for example by means of on-line payment systems).
- - To send periodic emails
We may use User’s email addresses to send them information and updates pertaining to their order.
How we protect your informationWe adopt adequate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users is performed over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal informationWe do not sell, trade, or rent Users’ personal identification information to any third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these termsBy using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
220C Blythe Road
Company Reg. Number: 08650990
+44 20 3290 0103
This document was last updated on 22st August 2013